DME / Durable Medical Equipment services
Supplier billing that survives documentation review.
DME is a healthcare business, not a clinical specialty, and it is billed like one. Payment depends on documentation, coverage criteria and supplier enrollment being right before the item ships.
What gets in the way
Where DME revenue gets stuck.
Documentation requirements
Orders, medical necessity records and delivery proof all have to exist and match. Missing one element turns into a recoupment months later.
Rental versus purchase
Capped rental periods, continued-use documentation and conversion rules are tracked per item, not per patient.
Resupply cycles
Recurring supplies need contact, confirmation and eligibility before each shipment, or the claim is denied after the cost is spent.
Medical billing & RCM
Claims filed, denials worked, AR followed.
Charges go out on a schedule, denials are worked by reason rather than left to age, and you can see what changed each week.
- Claims filed with the modifiers and codes each item requires
- Rental months, capped periods and conversions tracked per item
- Resupply eligibility confirmed before shipping
- Denials and audit requests answered with complete documentation packets
- AR followed across DME MACs and commercial payers
Credentialing
Enrollment handled to approval.
Applications submitted, payers followed up with, and renewal dates tracked so a lapse never stops your billing.
- Supplier enrollment and accreditation paperwork support
- Medicare DMEPOS enrollment and revalidation
- Commercial payer contracting and network applications
- Location, licensure and surety bond record upkeep
Practice support
Daily admin off your team's plate.
Virtual assistants, scribing and front-office coverage so clinical time stays clinical.
- Intake and order collection from referring physicians
- Documentation chase so orders are complete before delivery
- Patient contact for resupply and continued-use confirmation
- Prior authorization submissions and follow-up
Practice growth
Website, SEO, Google Ads and social.
Once billing and capacity are steady, we build demand: a website that converts, local search presence, paid search and a social presence you don't have to maintain.
- Website built for referral sources as much as patients
- SEO for the equipment categories you supply locally
- Google Ads for cash-pay and retail product demand
- Referral outreach materials for physician and therapy offices
Telehealth
Referring providers increasingly order after virtual visits. We make sure the resulting documentation still meets coverage requirements.
New, solo and group practices
We work with new suppliers getting enrolled, single-location businesses and multi-location operations managing several payer contracts.
Who we work withRelated
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Let's look at your dme revenue together.
Tell us how billing, credentialing and admin run today. We'll come back with what we'd take on first and what we'd fix in the first 30 days.